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Dear friends, 


If you are not completely satisfied with your purchase from Kruz pet, you can return or exchange unworn items within 14 days. If you believe there is a quality issue, it may be returned for a refund within 14 days. 


Please note: We do not cover shipping and handling costs for returns and exchanges unless there is a quality issue. Please contact us with your order number and the confirmation email for a speedy process. 


Email: [email protected]


Please ship your item back to the following address. It is also best to email us so we can look out for your returned item for faster processing. 


Kruzpet - Address: LA, CA, 90064 


Thank you for your support! 

Kruzpet Team 


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