Dear friends, 

If you are not completely satisfied with your purchase from Kruz pet, you can return or exchange unworn items within 14 days. If you believe there is a quality issue, it may be returned for a refund within 14 days. 

Please note: We do not cover shipping and handling costs for returns and exchanges unless there is a quality issue. Please contact us with your order number and the confirmation email for a speedy process. 

Email: [email protected]

Please ship your item back to the following address. It is also best to email us so we can look out for your returned item for faster processing. 

Kruzpet - Address: LA, CA, 90064 

Thank you for your support! 

Kruzpet Team